Dr. Heinz van Deelen präsentiert das Thema “The customer sensor – product and after
sales performance from a customer’s point of view” auf der CTI Conference Automotive Diagnostic Systems am 05.04.2016:
- Customer Voice Monitoring delivers authentic LifeCycle Feedback
- Successful developments on the basis of long-term Quality Monitoring
- Service Campaign Monitoring and Performance Measurement
Alle Informationen zur Konferenz finden Sie >hier.
