Use Case: Product observation

Task: Product observation in online sources to identify safety risks for an automotive OEM

Consline approach: Implementation of the reliable Consline methodology for online surveillance of safety risks in the field incl. comparable competitor products

Result: Immediate alerts in the case of safety risks or critical incidents to the product safety circles of the OEM – further support through a GDPR-compliant process to contact concerned customers

Customer benefit: Very quick reaction time – documented processes to fulfil the statutory product observation liabilities

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