Use Case: Product Monitoring

Task: Product monitoring in online sources to identify safety risks for an automobile manufacturer

Consline approach: Implementation of the robust Consline methodology for online monitoring of product safety risks in the field, including comparable competitor products

Result: Immediate alerts when safety risks or critical incidents occur to the relevant product safety groups of the car manufacturer – further support through a GDPR-compliant process for contacting affected customers

Customer benefits: Very fast response times – documented processes to fulfill the legal product monitoring obligation

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