Product Excellence Benchmarking

Better products through precise targets

Product Excellence Benchmarking

Product Excellence with the Consline Intelligence Management System CIMS in keywords:

User

Product development, product management, after sales, quality assurance, marketing

Input

Online customer experiences from forums and user groups, quality data, warranty cases, service reports, dealer surveys, call centers, market research data, etc.

Output

Detailed targets for product development, strengths / weaknesses of competitive products, targeted product argumentation for marketing purposes

Product Excellence - Use Cases

Consline AG monitors satisfaction with e-cars – Hyundai Kona with very positive overall results

Consline AG monitors satisfaction with e-cars – Hyundai Kona with very positive overall results

In a recent study of Consline AG, the Hyundai Kona gets the best results among…

Use Case: Customer-centric positioning of e-cars

Use Case: Customer-centric positioning of e-cars

Task: Identification of the main customer requirements as prerequisite for the success of the future…

What our customers say

Grant McPherson

Grant McPherson
Director Quality, Jaguar Land Rover

„Consline provides fast, precise and relevant data making sure we always follow our customers’ needs.”
Frank Schreier

Head of Quality Assurance
SKODA AUTO a.s.

“The market analysis provided by Consline has helped us improve our services and products.”