New Video on Consline Intelligence Management System – CIMS

With the Consline Intelligence Management System (CIMS), a web-based cockpit solution with an intuitive multi-language user interface, customer voices are captured and analyzed.

Besides the original customer message, CIMS includes the correct translation and – based on precise categorization, tagging and tonality ratings – it provides multiple options for specific filtering and analysis of the data.

Das Video zum aktuellen CIMS V5.0 sowie mehr Informationen zur Funktionalität finden Sie hier

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