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Unlike business intelligence and social media tools, CIMS can process and analyze quantitative and qualitative data from many sources and formats. Artificial and human intelligence are optimally combined.
The CIMS version 6.0 is a Software-as-a-Service (SaaS) solution for the management and analysis of data and information. No installation is required.
The main applications are in the conceptual and qualitative improvement of products and services. Users mostly work in the areas of product development, quality assurance and after sales. For more, see Solutions & Use Cases below.
As a universal AI-powered platform, CIMS® fascinates with user-friendly solutions for product benchmarking, quality improvement and product safety.
Modular AI-supported analysis platform for overarching strengths / weaknesses analyses of products and services
Investigation of the customer benefit of individual features or functions of products
Improvement of product and service quality for quality managers, after sales and product development
Early detection of safety-critical product characteristics in the field and monitoring of relevant recalls. Fulfillment of the product monitoring obligation.
